Updated 18.7.2024
Who we are
Website https://hellstonerecords.com
Legal name: Hell’s Tone Records
Location: Helsinki, Finland
Business ID: 1625427-5
Contact:
Hell’s Tone Records c/o Q Medi Europe OY
Sammonaukio 4
48600 Kotka
Finland
office@hellstonerecords.com
General
According to General Data Protection Regulation (GDPR) 2018, customer information is kept private. We do not share your info to third parties. Order information is deleted in reasonable time. You can get your address removed from the database by requesting information to be deleted.
Account
It’s optional for you to create an account to make your ordering more convenient.
Cookies
You can choose to enable or disable some or all of these cookies but disabling some of them may affect your browsing experience.
The cookies that are categorized as “Necessary” are stored on your browser as they are essential for enabling the basic functionalities of the site.
We also use third-party cookies that help us analyze how you use this website, store your preferences, and provide the content and advertisements that are relevant to you. These cookies will only be stored in your browser with your prior consent.
If you have registered an account on our website, when you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Pages on this site may include embedded content (e.g. videos, images, articles, ads, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
We delete personal data of orders when it’s no longer needed for processing.
| Info type | Will be deleted after |
| Inactive accounts | 1 Year |
|---|---|
| Pending orders | 3 Days |
| Failed orders | 1 Month |
| Cancelled orders | 1 Month |
| Completed orders | 3 Months |
| Stripe Data | 3 Months |
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.